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Technical Support Executive
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Job Title : : Technical Support Executive
Location : : Noida, Uttar Pradesh, India
Salary : : 15000-30000
Posted on : : Wed Jan 03, 2018
Apply before : : Sun Mar 04, 2018
Job Type : : Full-time
Experience required : : < 1 year
Job category: : Call Centre/BPO
 Job Description
Job Description:

Provide support to Enlighted's customers across the globe through various channels like Voice, Email and Chat.
Answer customer queries on Enlighted's products, solutions, warranty, etc.
Remotely troubleshoot, resolve technical issues and problematic situations at customer sites.
Provide periodical reports to managers.
Participate in creating self-help resources and knowledge base for customers
Apply before : Sun Mar 04, 2018
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