Archive for the ‘Posts’ Category

Angry Foreign Call Center Guy

Wednesday, December 9th, 2009

TURN ON ANNOTATIONS So this guy keeps calling me and claiming to be with some sort of creditor, but from a bank that i have any accounts with. He’s basically trying to get my Credit Card Info from me. So on the surface it’s a solicitation to reduce my debit. SO i’m on the do not call list, and he should not be calling me. You guys missed the first minute of the conversation. There was some funny stuff in there too. I promise i’ll try to record the whole conversation next time….

call center life

Tuesday, December 8th, 2009

call center life, It’s really stressing to work in a call center however if you able to resolve their issue,most of the time it will make you feel great

City of Reno NV Bob Carroll and Friends Interview with Reno’s Call Center Manager Michael Chaump

Monday, December 7th, 2009

Veteran TV Anchor and Reporter Bob Carroll interviews the City’s Community Relations Program Manager Michael Chaump about Reno Direct and other services. Residents can call Reno Direct ( 334-INFO) and get their concerns and questioned answered with just one phone call.

A telemarketer (call center worker) addresses customers and other telemarketers about phone manners.

Sunday, December 6th, 2009

A telemarketer addresses customers and other telemarketers around the world about phone manners. This is partly in response to YouTube videos about Dell customers abusing telemarketers, BT (British Telecom) customers abusing telemarketers, a crazy old lady accusing a telemarketer of being as bad as a rapist and causing miscarriages, a call center worker named Roberto calling a customer a “little girl, little girl,” and so on. The call center worker addresses pet peeves and also offers a …

Local Verizon call center to close

Saturday, December 5th, 2009

On Dec. 2, cellular service provider Verizon Wireless told the 235 employees at its call center in Maumee that the center will close in April. Verizon is trying to consolidate its resources to save money and the more than 50 other call centers in the country can handle the Maumee centers calls, said Verizon spokeswoman Laura Merri

Call Center Movie (Part 1/2)

Friday, December 4th, 2009

One of the best ever made short film on Call Center.

Philippines Call Center Industry

Thursday, December 3rd, 2009

See how Philippines shine in the Call Center industry to become a top-notch world-class outsourcing destination. For more info visit www.aicomsolutions.com.

Behind the Scenes at Sears’ Call Center

Wednesday, December 2nd, 2009

FBN’s Jeff Flock talks to Sears.com Sales and Service Director Scott Mainwaring at Sears’ call center in Tucson, Arizona, the facility behind the scenes of Sears.com.

Behind the Scenes of Sears’ Call Center

Tuesday, December 1st, 2009

FBN’s Jeff Flock tours Sears’ largest domestic contact center to see how it helps customers find gifts and deals.

Youtube emergency call center demo

Monday, November 30th, 2009

Youtube releases emergency services to make internet safer place