Comments for Call Center Blog

Comment on Call Center More Efficient with Cisco Unified Communications by alkaff212

alkaff212 — Fri, 06 May 2011 23:05:25 +0000

good job …this is *CISCO* always on top:-)

Comment on Call Center More Efficient with Cisco Unified Communications by MsCuriousCat

MsCuriousCat — Fri, 06 May 2011 23:05:25 +0000

Im a professional receptionist, Im so glad call centers had upgraded to make the work much better and keep the stress level down for the operator. I work in places like Hospitals, Hotels, Corporate Architect, Engineering and Oil companies. I really enjoy a system where I can go to the company website and up information and fax it to clints as well. I wonder is the Cisco system is like that as well?

Comment on Call Center More Efficient with Cisco Unified Communications by troy12n

troy12n — Fri, 06 May 2011 23:05:25 +0000

As a professional receptionist, your job would be replaced by a couple scripts and the attendant console, enjoy unemployement.

Comment on Call Center More Efficient with Cisco Unified Communications by troy12n

troy12n — Fri, 06 May 2011 23:05:25 +0000

As a professional receptionist, your job would be replaced by a couple scripts and the attendant console, enjoy unemployement.

Comment on Richard Hammond goes to work in a call centre by gogo4glue

gogo4glue — Mon, 02 May 2011 20:39:59 +0000

Worked in a call centre for one summer, hated it. Never again

Comment on Richard Hammond goes to work in a call centre by TheGaslightHorror

TheGaslightHorror — Mon, 02 May 2011 20:39:59 +0000

Did 10 months to pay college at directory enquiries. It was all about turnover, every call had to be dealt with in 21 seconds or less. I was at 22 and got reamed for it. Awful job.

Comment on Richard Hammond goes to work in a call centre by ilovenoelfieldingxxx

ilovenoelfieldingxxx — Mon, 02 May 2011 20:39:59 +0000

I would always love to answer sales calls if Richard Hammond was to be on the other end!!!!!! love him to pieces x x x x x x x x x

Comment on Richard Hammond goes to work in a call centre by deedeedesire

deedeedesire — Mon, 02 May 2011 20:39:59 +0000

this is where i work, lol…. haha

Comment on Richard Hammond goes to work in a call centre by Noospherebusiness

Noospherebusiness — Mon, 02 May 2011 20:39:59 +0000

That was a great example the manager watching sees the call went long and gives out but doesn’t ask Richard what he could have differently to reduce the time. As always many call centres are poorly managed

Comment on Richard Hammond goes to work in a call centre by Hauntedman1

Hauntedman1 — Mon, 02 May 2011 20:39:59 +0000

The Hamster ought to come to Orange to work would be fucking ace!