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	<title>Call Center Blog</title>
	<atom:link href="http://bpojobsite.com/blog/feed/" rel="self" type="application/rss+xml" />
	<link>http://bpojobsite.com/blog</link>
	<description>A blog on call center / BPO sector</description>
	<lastBuildDate>Wed, 08 Feb 2012 20:41:27 +0000</lastBuildDate>
	<language>en</language>
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		<title>Salesforce.com: Service Cloud &#8211; Call Center Demo [Korean]</title>
		<link>http://bpojobsite.com/blog/2012/02/salesforce-com-service-cloud-call-center-demo-korean/</link>
		<comments>http://bpojobsite.com/blog/2012/02/salesforce-com-service-cloud-call-center-demo-korean/#comments</comments>
		<pubDate>Wed, 08 Feb 2012 20:41:27 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[call centre videos]]></category>
		<category><![CDATA[Call Center]]></category>
		<category><![CDATA[cloud computing]]></category>
		<category><![CDATA[salesforce.com]]></category>
		<category><![CDATA[service cloud]]></category>

		<guid isPermaLink="false">http://bpojobsite.com/blog/2012/02/salesforce-com-service-cloud-call-center-demo-korean/</guid>
		<description><![CDATA[The Service Cloud from salesforce.com helps you deliver great customer service from your call center to the social web. This demo will walk you through how the service cloud call center can make your agents more productive and your customers &#8230; <a href="http://bpojobsite.com/blog/2012/02/salesforce-com-service-cloud-call-center-demo-korean/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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<p>The Service Cloud from salesforce.com helps you deliver great customer service from your call center to the social web. This demo will walk you through how the service cloud call center can make your agents more productive and your customers more satisfied. Learn more or get a free trial at: www.salesforce.com</p>
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		<title>Call Center Outsourcing And Its &#8216;Outsourced&#8217; Moments &#8211; monica</title>
		<link>http://bpojobsite.com/blog/2012/02/call-center-outsourcing-and-its-outsourced-moments-monica/</link>
		<comments>http://bpojobsite.com/blog/2012/02/call-center-outsourcing-and-its-outsourced-moments-monica/#comments</comments>
		<pubDate>Tue, 07 Feb 2012 23:03:59 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[call centre videos]]></category>
		<category><![CDATA[call centre]]></category>
		<category><![CDATA[outsourced]]></category>
		<category><![CDATA[Outsourcing]]></category>

		<guid isPermaLink="false">http://bpojobsite.com/blog/2012/02/call-center-outsourcing-and-its-outsourced-moments-monica/</guid>
		<description><![CDATA[It is hardly surprising that when broadcasting network, NBC, released the pilot for outsourced, call center services are a mainstay in the outsourcing industry. It featured the call center setting with the premise of the story being that the US &#8230; <a href="http://bpojobsite.com/blog/2012/02/call-center-outsourcing-and-its-outsourced-moments-monica/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p><object width="425" height="355"><param name="movie" value="http://www.youtube.com/v/tS_nXGAT6GY?version=3&#038;f=videos&#038;app=youtube_gdata"></param><param name="wmode" value="transparent"></param><embed src="http://www.youtube.com/v/tS_nXGAT6GY?version=3&#038;f=videos&#038;app=youtube_gdata" type="application/x-shockwave-flash" wmode="transparent" width="425" height="355"></embed></object></p>
<p>It is hardly surprising that when broadcasting network, NBC, released the pilot for outsourced, call center services are a mainstay in the outsourcing industry. It featured the call center setting with the premise of the story being that the US order taking call center was moved offshore into India. While the plot of the show outsourced is purely fiction, latest news among call center outsourcing companies do remind that no matter loosely. see more&#8230;www.synergyxtr.in</p>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>call center spanair</title>
		<link>http://bpojobsite.com/blog/2012/02/call-center-spanair/</link>
		<comments>http://bpojobsite.com/blog/2012/02/call-center-spanair/#comments</comments>
		<pubDate>Mon, 06 Feb 2012 20:40:04 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[call centre videos]]></category>
		<category><![CDATA[call centre]]></category>
		<category><![CDATA[Spanair]]></category>

		<guid isPermaLink="false">http://bpojobsite.com/blog/2012/02/call-center-spanair/</guid>
		<description><![CDATA[call center jk,el nuestro&#8230;]]></description>
			<content:encoded><![CDATA[<p><object width="425" height="355"><param name="movie" value="http://www.youtube.com/v/KDehdWz_Qhc?version=3&#038;f=videos&#038;app=youtube_gdata"></param><param name="wmode" value="transparent"></param><embed src="http://www.youtube.com/v/KDehdWz_Qhc?version=3&#038;f=videos&#038;app=youtube_gdata" type="application/x-shockwave-flash" wmode="transparent" width="425" height="355"></embed></object></p>
<p>call center jk,el nuestro&#8230;</p>
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		<slash:comments>0</slash:comments>
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		<title>Call Center in the Philippines &#124; Medical Transcription Service &#124; Windows Based Applications</title>
		<link>http://bpojobsite.com/blog/2012/02/call-center-in-the-philippines-medical-transcription-service-windows-based-applications/</link>
		<comments>http://bpojobsite.com/blog/2012/02/call-center-in-the-philippines-medical-transcription-service-windows-based-applications/#comments</comments>
		<pubDate>Sun, 05 Feb 2012 20:40:35 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[call centre videos]]></category>
		<category><![CDATA[accounting service]]></category>
		<category><![CDATA[android applications]]></category>
		<category><![CDATA[android system]]></category>
		<category><![CDATA[applications for iphone]]></category>
		<category><![CDATA[best iphone applications]]></category>
		<category><![CDATA[best iphone apps]]></category>
		<category><![CDATA[Call Center Help]]></category>
		<category><![CDATA[call center service]]></category>
		<category><![CDATA[call centers]]></category>
		<category><![CDATA[ip apps]]></category>
		<category><![CDATA[iphone 4 applications]]></category>
		<category><![CDATA[iphone applications]]></category>
		<category><![CDATA[iphone games]]></category>
		<category><![CDATA[iphone software]]></category>
		<category><![CDATA[it call center]]></category>
		<category><![CDATA[medical transcription service]]></category>
		<category><![CDATA[microsoft.net technology]]></category>
		<category><![CDATA[windows based applications]]></category>

		<guid isPermaLink="false">http://bpojobsite.com/blog/2012/02/call-center-in-the-philippines-medical-transcription-service-windows-based-applications/</guid>
		<description><![CDATA[myserviceandsupport.com call center service, medical transcription service, accounting service, microsoft.net technology, windows based applications, ip apps, iphone applications, android applications, iphone games, best iphone apps, call centers, best iphone applications, call center help, iphone software, it call center, android system, &#8230; <a href="http://bpojobsite.com/blog/2012/02/call-center-in-the-philippines-medical-transcription-service-windows-based-applications/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p><object width="425" height="355"><param name="movie" value="http://www.youtube.com/v/F1H68xgzaXE?version=3&#038;f=videos&#038;app=youtube_gdata"></param><param name="wmode" value="transparent"></param><embed src="http://www.youtube.com/v/F1H68xgzaXE?version=3&#038;f=videos&#038;app=youtube_gdata" type="application/x-shockwave-flash" wmode="transparent" width="425" height="355"></embed></object></p>
<p>myserviceandsupport.com call center service, medical transcription service, accounting service, microsoft.net technology, windows based applications, ip apps, iphone applications, android applications, iphone games, best iphone apps, call centers, best iphone applications, call center help, iphone software, it call center, android system, iphone 4 applications, applications for iphone, service call centers, iphone app software, call center support, call service center, android apps, call centers in, accounting services, bpo, top iphone apps, customer service, android dev, contact center, call center in, outsourcing, support call centers, outbound, customer care call center, outbound calls</p>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Dawah Call Center: All Mosques. One Message. One Call Center.</title>
		<link>http://bpojobsite.com/blog/2012/02/dawah-call-center-all-mosques-one-message-one-call-center/</link>
		<comments>http://bpojobsite.com/blog/2012/02/dawah-call-center-all-mosques-one-message-one-call-center/#comments</comments>
		<pubDate>Sat, 04 Feb 2012 20:41:25 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[call centre videos]]></category>
		<category><![CDATA[answer]]></category>
		<category><![CDATA[Call Center]]></category>
		<category><![CDATA[Dawah]]></category>
		<category><![CDATA[Islamic Center]]></category>
		<category><![CDATA[Masjid. Message Quran]]></category>
		<category><![CDATA[Mosque]]></category>

		<guid isPermaLink="false">http://bpojobsite.com/blog/2012/02/dawah-call-center-all-mosques-one-message-one-call-center/</guid>
		<description><![CDATA[One Call Center for participating mosques in north America. One voice for all, one message, one call center. Let&#8217;s never miss a call again!]]></description>
			<content:encoded><![CDATA[<p><object width="425" height="355"><param name="movie" value="http://www.youtube.com/v/atm7XYVsRkY?version=3&#038;f=videos&#038;app=youtube_gdata"></param><param name="wmode" value="transparent"></param><embed src="http://www.youtube.com/v/atm7XYVsRkY?version=3&#038;f=videos&#038;app=youtube_gdata" type="application/x-shockwave-flash" wmode="transparent" width="425" height="355"></embed></object></p>
<p>One Call Center for participating mosques in north America. One voice for all, one message, one call center. Let&#8217;s never miss a call again!</p>
]]></content:encoded>
			<wfw:commentRss>http://bpojobsite.com/blog/2012/02/dawah-call-center-all-mosques-one-message-one-call-center/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Call center Scam</title>
		<link>http://bpojobsite.com/blog/2012/02/call-center-scam/</link>
		<comments>http://bpojobsite.com/blog/2012/02/call-center-scam/#comments</comments>
		<pubDate>Fri, 03 Feb 2012 18:16:28 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[call centre videos]]></category>
		<category><![CDATA[call]]></category>
		<category><![CDATA[center]]></category>
		<category><![CDATA[scam]]></category>

		<guid isPermaLink="false">http://bpojobsite.com/blog/2012/02/call-center-scam/</guid>
		<description><![CDATA[]]></description>
			<content:encoded><![CDATA[<p><object width="425" height="355"><param name="movie" value="http://www.youtube.com/v/OmmD05nvjmY?version=3&#038;f=videos&#038;app=youtube_gdata"></param><param name="wmode" value="transparent"></param><embed src="http://www.youtube.com/v/OmmD05nvjmY?version=3&#038;f=videos&#038;app=youtube_gdata" type="application/x-shockwave-flash" wmode="transparent" width="425" height="355"></embed></object></p>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Another Call Center Fraud Uncovered.wmv</title>
		<link>http://bpojobsite.com/blog/2012/02/another-call-center-fraud-uncovered-wmv/</link>
		<comments>http://bpojobsite.com/blog/2012/02/another-call-center-fraud-uncovered-wmv/#comments</comments>
		<pubDate>Thu, 02 Feb 2012 18:16:25 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[call centre videos]]></category>
		<category><![CDATA[3]]></category>
		<category><![CDATA[Another]]></category>
		<category><![CDATA[call]]></category>
		<category><![CDATA[center]]></category>
		<category><![CDATA[Fraud]]></category>
		<category><![CDATA[Uncovered]]></category>

		<guid isPermaLink="false">http://bpojobsite.com/blog/2012/02/another-call-center-fraud-uncovered-wmv/</guid>
		<description><![CDATA[]]></description>
			<content:encoded><![CDATA[<p><object width="425" height="355"><param name="movie" value="http://www.youtube.com/v/K0WTN3ALXy0?version=3&#038;f=videos&#038;app=youtube_gdata"></param><param name="wmode" value="transparent"></param><embed src="http://www.youtube.com/v/K0WTN3ALXy0?version=3&#038;f=videos&#038;app=youtube_gdata" type="application/x-shockwave-flash" wmode="transparent" width="425" height="355"></embed></object></p>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Microsoft India Call Centre Scam (Live Abusive Call )</title>
		<link>http://bpojobsite.com/blog/2012/02/microsoft-india-call-centre-scam-live-abusive-call/</link>
		<comments>http://bpojobsite.com/blog/2012/02/microsoft-india-call-centre-scam-live-abusive-call/#comments</comments>
		<pubDate>Wed, 01 Feb 2012 18:18:10 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[call centre videos]]></category>
		<category><![CDATA[angry]]></category>
		<category><![CDATA[call]]></category>
		<category><![CDATA[Calls]]></category>
		<category><![CDATA[center]]></category>
		<category><![CDATA[con]]></category>
		<category><![CDATA[curry]]></category>
		<category><![CDATA[Fraud]]></category>
		<category><![CDATA[identity]]></category>
		<category><![CDATA[India]]></category>
		<category><![CDATA[lie]]></category>
		<category><![CDATA[lies]]></category>
		<category><![CDATA[madras]]></category>
		<category><![CDATA[microsoft]]></category>
		<category><![CDATA[phone]]></category>
		<category><![CDATA[Prank]]></category>
		<category><![CDATA[Real]]></category>
		<category><![CDATA[scam]]></category>
		<category><![CDATA[scammer]]></category>
		<category><![CDATA[scammers]]></category>
		<category><![CDATA[scamming]]></category>
		<category><![CDATA[theft]]></category>
		<category><![CDATA[vindaloo]]></category>

		<guid isPermaLink="false">http://bpojobsite.com/blog/2012/02/microsoft-india-call-centre-scam-live-abusive-call/</guid>
		<description><![CDATA[This is a live audio recording from a Scamming organisation claiming to be from Microsoft Technical Department. I received several calls from them over the course of 2 weeks. My frustration built-up to the point that I decided to turn &#8230; <a href="http://bpojobsite.com/blog/2012/02/microsoft-india-call-centre-scam-live-abusive-call/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p><object width="425" height="355"><param name="movie" value="http://www.youtube.com/v/j-Sxi3-VW7k?version=3&#038;f=videos&#038;app=youtube_gdata"></param><param name="wmode" value="transparent"></param><embed src="http://www.youtube.com/v/j-Sxi3-VW7k?version=3&#038;f=videos&#038;app=youtube_gdata" type="application/x-shockwave-flash" wmode="transparent" width="425" height="355"></embed></object></p>
<p>This is a live audio recording from a Scamming organisation claiming to be from Microsoft Technical Department. I received several calls from them over the course of 2 weeks. My frustration built-up to the point that I decided to turn it around on them and they ended hanging up on me! Apologies in advance if I upset any members of the Indian community. it is not my intention.</p>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Rethinking Customer Service in Call Centers Delivers Big Return</title>
		<link>http://bpojobsite.com/blog/2012/02/rethinking-customer-service-in-call-centers-delivers-big-return/</link>
		<comments>http://bpojobsite.com/blog/2012/02/rethinking-customer-service-in-call-centers-delivers-big-return/#comments</comments>
		<pubDate>Tue, 31 Jan 2012 20:41:56 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[call centre videos]]></category>
		<category><![CDATA[call center performance]]></category>
		<category><![CDATA[Communication Skills]]></category>
		<category><![CDATA[Customer Communication]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[Whole Brain]]></category>
		<category><![CDATA[Whole Brain Thinking]]></category>

		<guid isPermaLink="false">http://bpojobsite.com/blog/2012/02/rethinking-customer-service-in-call-centers-delivers-big-return/</guid>
		<description><![CDATA[Wayne Goodley, Director of Herrmann International New Zealand, shares the remarkable success Telecom New Zealand has experienced since implementing the Herrmann Whole Brain® Thinking system in its call centers. According to the company&#8217;s independent auditors, for every they&#8217;ve invested in &#8230; <a href="http://bpojobsite.com/blog/2012/02/rethinking-customer-service-in-call-centers-delivers-big-return/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p><object width="425" height="355"><param name="movie" value="http://www.youtube.com/v/F9hLo0HGq4g?version=3&#038;f=videos&#038;app=youtube_gdata"></param><param name="wmode" value="transparent"></param><embed src="http://www.youtube.com/v/F9hLo0HGq4g?version=3&#038;f=videos&#038;app=youtube_gdata" type="application/x-shockwave-flash" wmode="transparent" width="425" height="355"></embed></object></p>
<p>Wayne Goodley, Director of Herrmann International New Zealand, shares the remarkable success Telecom New Zealand has experienced since implementing the Herrmann Whole Brain® Thinking system in its call centers. According to the company&#8217;s independent auditors, for every  they&#8217;ve invested in the Whole Brain® approach during the first year of the initiative, they&#8217;ve made  in return.</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>A Look Inside: Wireless Call Center</title>
		<link>http://bpojobsite.com/blog/2012/01/a-look-inside-wireless-call-center/</link>
		<comments>http://bpojobsite.com/blog/2012/01/a-look-inside-wireless-call-center/#comments</comments>
		<pubDate>Mon, 30 Jan 2012 20:40:14 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[call centre videos]]></category>
		<category><![CDATA[ATT]]></category>
		<category><![CDATA[Call Center]]></category>
		<category><![CDATA[call center jobs]]></category>
		<category><![CDATA[career]]></category>
		<category><![CDATA[career growth]]></category>
		<category><![CDATA[careers]]></category>
		<category><![CDATA[job]]></category>
		<category><![CDATA[Jobs]]></category>
		<category><![CDATA[tech jobs]]></category>
		<category><![CDATA[technology jobs]]></category>
		<category><![CDATA[Telecom]]></category>
		<category><![CDATA[telecom jobs]]></category>
		<category><![CDATA[telecommunications jobs]]></category>

		<guid isPermaLink="false">http://bpojobsite.com/blog/2012/01/a-look-inside-wireless-call-center/</guid>
		<description><![CDATA[A Look Inside: Wireless Call Center]]></description>
			<content:encoded><![CDATA[<p><object width="425" height="355"><param name="movie" value="http://www.youtube.com/v/WGARAK2boIk?version=3&#038;f=videos&#038;app=youtube_gdata"></param><param name="wmode" value="transparent"></param><embed src="http://www.youtube.com/v/WGARAK2boIk?version=3&#038;f=videos&#038;app=youtube_gdata" type="application/x-shockwave-flash" wmode="transparent" width="425" height="355"></embed></object></p>
<p>A Look Inside: Wireless Call Center</p>
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