Consumer Centric Survey Prank Call Alex Mercer Indian Call Centre Center

“Alex Mercer” from an organisation called “the Consumer Centric” phones me to carry out a “study” or survey. It’s an unsolicited call but not a scam as such – he’s collecting data that will be used by other individuals for telemarketing in the future. I would like to help him, obviously… but as he will discover, my circumstances really don’t allow it.

Posted in call centre videos | Tagged , , , , , , , , , , , | Leave a comment

Contact Center of the Future

The Future of Contact Center’s is here! At Avaya we are embracing this future. With ongoing investments in our portfolio and our next generation contact center capabilities, you can say “Yes” to delivering a differentiated experience for your customers, improving productivity and reducing costs. Learn more at www.avaya.com.

Posted in call centre videos | Tagged , , | Leave a comment