Tag Archives: Avaya

Contact Center of the Future

The Future of Contact Center’s is here! At Avaya we are embracing this future. With ongoing investments in our portfolio and our next generation contact center capabilities, you can say “Yes” to delivering a differentiated experience for your customers, improving … Continue reading

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How to Configure the “Forced Logout or Aux Work by Location or Skill” feature in Call Center Elite

This video demonstrates how to configure the Call Center Elite feature “Forced Agent Logout or Aux Work by Location or Skill”. This feature was introduced in Call Center Elite r6.0. Produced by Jerri Bandt.

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