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Tag Archives: Cisco
Call Center More Efficient with Cisco Unified Communications
Community Gateway’s Call Center staff of six handles 1500 calls monthly. Incoming calls are automatically directed to the right person, staff use the network to see who available and direct inquiries accordingly. For more visit www.cisco.com
Cisco Call Center Reduces Costs and Improves Service
With two locations 25 minutes apart, a UK VW Dealership consolidates reception in a single location, keeping headcount low and productivity and quality of service high. To learn more visit www.cisco.com
Posted in call centre videos
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