Tag Archives: Cisco

Nortel BCM Intelligent Contact Center Overview (www.trcnetworks.com)

Overview of the Business Communications Manager Intelligent Contact Center solution and live demonstration of some of the major features and how they work. For more info visit www.trcnetworks.com. Credit chrisnantesnortel

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Call Center Part 1_0003.wmv

Asterisk Elastix Call Center software configuration. Setup agents and queues and make outbound calls.

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