Tag Archives: communications

Sheriff Tom Knight – 911 Call Center

Posted on May 19, 2011 by admin

Jim Spiewak with SNN Channel 6 presents an overview of the Sarasota County Sheriff’s Office Public Communications Safety Center (PSC), where call center employees respond to over 1500 emergency calls every day. The PSC is an integral part of the … Continue reading →

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Call Center More Efficient with Cisco Unified Communications

Posted on May 7, 2011 by admin

Community Gateway’s Call Center staff of six handles 1500 calls monthly. Incoming calls are automatically directed to the right person, staff use the network to see who available and direct inquiries accordingly. For more visit www.cisco.com

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