Tag Archives: Contact

BroadSoft BroadWorks Call Center Overview and Demo

BroadWorks® Call Center is designed with the flexibility and scalability needed to support all call center environments, from a small informal workgroup or individual that needs basic call distribution, queuing, and simple reporting, to advanced distributed, wholesale and in-house call … Continue reading

Posted in call centre videos | Tagged , , , , , , , | Leave a comment

Customer Service Training for Call Center Agents

Posted in call centre videos | Tagged , , , , , , , , , | Leave a comment