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Tag Archives: CTI
Fidelity Call Center – Supervisor Demo.wmv
Fidelity is a feature rich call center solution which adapts easily to all types of PBX. Based on state of the art CTI and IVR technology, Fidelity is designed to optimize customer support services in either departments or companies, of … Continue reading
Posted in call centre videos
Tagged Call Center, CTI, demo, Fidelity, IVR, Jusan, supervisor
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Salesforce.com: Service Cloud Call Center Demo
The Service Cloud from salesforce.com helps you deliver great customer service from your call center to the social web. This demo will walk you through how the service cloud call center can make your agents more productive and your customers … Continue reading
Posted in call centre videos
Tagged callcenter, Contactcenter, CTI, saas, salesforce.com, ServiceCloud
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