Tag Archives: customer service

Rethinking Customer Service in Call Centers Delivers Big Return

Posted on February 1, 2012 by admin

Wayne Goodley, Director of Herrmann International New Zealand, shares the remarkable success Telecom New Zealand has experienced since implementing the Herrmann Whole Brain® Thinking system in its call centers. According to the company’s independent auditors, for every they’ve invested in … Continue reading →

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Call Centre Training part1.mp4

Posted on January 11, 2012 by admin

Sales Training www.prosellsalestraining.edu.au Prosell guarantees the results of our sales training, call center training. No risks. No wild cards. Customised sales training, call centre training that targets the specific areas you want to improve and continues until you are satisfied.

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