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Tag Archives: Efficiency
Spoken’s Call Center Suite
Quick demo video of Spoken’s call center suite, including our unique, patented Guided Speech IVR, which acts as a hub for other plug-ins, including the Dual Channel Call Recorder, Automated QA and the Triage Tool for handling peak call volumes. … Continue reading
Cisco Call Center Reduces Costs and Improves Service
With two locations 25 minutes apart, a UK VW Dealership consolidates reception in a single location, keeping headcount low and productivity and quality of service high. To learn more visit www.cisco.com
Posted in call centre videos
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