Tag Archives: "Interactive

Call Center World 2012 Symon Interactive

Symon Dacon Interactive display created for Call Center World 2012 by the Symon Dacon UK creative team.

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How to Profit from Multimedia and IP in the Contact Center – INTRO

Gia McNutt, CEO and co-founder of SOS shares insights into the future of call center technology and specifically, the use of multi-media and IP channels in the space. SOS helps organizations choose and use advanced communications technology to serve customers … Continue reading

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