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According to the Bureau of Labor Statistics, (BLS), there will be a large spike in customer service representatives positions during the next 10 years. This news should translate to even greater growth opportunities for US contact centers like Ryla Inc., a leading domestic provider of outsourced call center and customer contact solutions. Mark Wilson explains how Ryla remained in step with the industry.
76 New Call Center Jobs Florida Department of Children and Families, DCF, opened a call center with Recovery Act, TANF subsidized employment program in early November 2009. Local, state and federal agencies collaborated as DCF organized the temporary call center to help the agency better answer calls for assistance and create 76 new positions in Ocala, Florida. More videos at www.youtube.com . Video photographed and produced by Jannet Walsh Workforce Connection, Ocala, Florida Workforce …
