Tag Archives: security

Improve contact center data security with CallGuard

CallGuard’s DataShield software can increase your contact center’s data security, shielding agents from card data and preventing theft of any customer data. DataShield works with applications, websites and remote/virtual sessions without requiring any changes to the payment gateway. For more … Continue reading

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Cisco Call Center Reduces Costs and Improves Service

With two locations 25 minutes apart, a UK VW Dealership consolidates reception in a single location, keeping headcount low and productivity and quality of service high. To learn more visit www.cisco.com

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