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Tag Archives: security
Improve contact center data security with CallGuard
CallGuard’s DataShield software can increase your contact center’s data security, shielding agents from card data and preventing theft of any customer data. DataShield works with applications, websites and remote/virtual sessions without requiring any changes to the payment gateway. For more … Continue reading
Posted in call centre videos
Tagged Call Center, call centre, callguard, contact center, Contact Centre, credit card, datashield, dss, Fraud, PCI, pcidss, security, veritape
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Cisco Call Center Reduces Costs and Improves Service
With two locations 25 minutes apart, a UK VW Dealership consolidates reception in a single location, keeping headcount low and productivity and quality of service high. To learn more visit www.cisco.com
Posted in call centre videos
Tagged access, and, call, center, Cisco, communications, computer, computers, Connector, Costs, customer, Efficiency, fast, firewall, hardware, Increases, internet, IP, IT, laptop, mobility, Parkway, PC, phone, protection, Reduces, remote, secured, security, service, smart, SMB, Solution, telecommuter, Unified, virus, vpn, wireless, worker
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