Remote Call Center Agent 7am-3pm

Butler, New Jersey, United States
1 year - 3 years Call Center Analyst $45 Remote
Apply before : Tue Nov 28, 2023
Posted Date Mon Nov 28, 2022

Job Summary

Growing Call Center with 50 years of experience looking for qualified applicants.

Job Description

Description
Growing Call Center with 50 years of experience looking for qualified applicants.

Anserve's Core Focus: To build a great company, with compassionate people to deliver amazing results

THIS IS A REMOTE WORK FROM HOME POSITION. All applicants must be able to meet our attendance requirements and be able to work free from distractions.

All applicants are required to take a mandatory typing test.

Responsibilities
Responsible for answering calls in a professional, courteous, and helpful manner.

Qualifications
· Must have at least 1-2 years relevant customer service/medical field based experience

· Must be Reliable, a Team Player, Compassionate, Honest, and positive

· Since this is a remote work from home position, it is a must to have your own quiet workspace free from any distractions

· Must meet our company's attendance and tardiness policy

· Must be available to work 2 weekends a month or every Saturday as well as availability to work some Holidays

· Basic Computer knowledge a must

· Must have your own PC/Laptop (Windows 10 or 11) with at least 8GB of RAM storage (Chrome books, Mac PCs not accepted), wired USB headset and high speed internet access

· Strong oral communication skills

· Must have excellent typing skills

· Ability to work independently in a high volume, fast-paced environment

· Ability to meet our Quality Assurance requirements. Must be pleasant, friendly, and have a clear phone speaking voice. (Quality Assurance performed monthly)

· Willing to learn how to book appointments

Job Benefits
· Two salary reviews in first year at 3 and 6 months of employment

· Paid Training

· Paid time off after 90 days of employment

· Paid Holidays (Double-time)

· Volunteer time off offered

· Medical/Dental/Life/Other Insurance Benefits offered after 90 days of employment ( must work 25 hours or more average)

· Education reimbursement

· 401K Savings plan eligible after one year of employment

· Profit sharing (vesting begins after 1 year of employment)

· Monthly bonuses for meeting our Quality Assurance Requirements

· Room for growth and opportunities for advancement

· Bonuses offered for multiple types of referrals

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