Abby Receptionists are responsible for providing a premium service experience to our clients’ callers. An Abby receptionist is our clients’ receptionists, an extension of their offices that afford them the ability to stay present to their business at hand while we handle incoming calls in the client’s preferred manner. We are currently looking for full time energetic, friendly receptionists to add to our growing company. We function in a very fast-paced environment, the successful candidate must be reliable and dependable.
Job Description
What you will do:
Abby Receptionists are responsible for providing a premium service experience to our clients’ callers. An Abby receptionist is our clients’ receptionists, an extension of their offices that afford them the ability to stay present to their business at hand while we handle incoming calls in the client’s preferred manner. We are currently looking for full time energetic, friendly receptionists to add to our growing company. We function in a very fast-paced environment, the successful candidate must be reliable and dependable.
Essential Skills:
Create excellent caller experiences that make meaningful connections with customers and callers
Be outgoing, professional, and have a friendly personality
Have excellent written and verbal communication skills, including proper grammar and spelling
Ability to clearly communicate with diverse audiences via phone and email
Be able to multi-task in a fast-paced environment using multiple technologies between two computer screens
Professional demeanor and respect for team members, contributing to a diverse and vibrant workplace
Be coachable, take direction and constructive feedback in a positive way
Qualifications/Skills:
Bi-lingual Spanish/English fluent in written and spoken
1-3 years in a customer service role in a fast-paced premier setting focusing on a great experience
Able to consistently handle at least 150 incoming calls daily
Able to sit for long hours at a time
Must be computer literate using Microsoft Office, and web-based systems